Enter Order

If you need to manually enter an order, the MIS offers this option. This is ideal for the smaller merchant. If you have several orders, it is best to use our transfer batch feature or XML order processing.

Entering an order is like using an online shopping cart. The merchant fills out the customer information first and then selects the products for the order.

1. Enter the customer information. Try not to leave any fields blank.
2. If the ship to and bill to information is different, uncheck the box where the question is asked. When you uncheck the box, the bill to portion of the form is displayed. Fill this information in.
3. Select your shipping method from the drop down list. The shipping methods page provides details of the shipping methods available and the importance of using the correct shipping method. You can specify whether the shipment has a signature required or signature preferred by checking the appropriate box. Also, you may specify whetehr the delivery of the package will be a Residential or Commercial address. Select the appropriate radio button if applicable.
4. Make sure you enter your order number.
5. The notes section is generally special instructions for shipping.
6. Enter a shipping, tax, sub total and grand total amount for the order.

Selecting Products for Shipment
You will find that selecting products is much like using a shopping cart. First, you select the product and enter a quantity. As with all of the product listings in the MIS, sorting is allowed by clicking the associated product or description sort by buttons.

By clicking the Add to Order button of the associated product will add that product to the shipment. When the add button is pressed, the item is added to the "cart" and is then available to change quantity. With each click of the same product's Add button, the quantity for that item increments by one. Some merchants prefer to run down the list of products that they will ship and add that product to the list, then worry about the quantities last.

With each product added, the bottom portion is updated to reflect the items selected. From this lower section of the order form, you can update the quantity of each item.

Update Product Quantities
Change item quantities by clicking the Change Quantity button. You will then be presented with a text box that you can enter the updated quantity for that item.

Enter the updated quantity and click Update. Remove items by clicking the Remove button.

Submitting the Order
With all of the form items filled in, the products and quantities updated, click the Complete Order button.

When the order is submitted, the order is sent to out warehouse where it is picked,packed and shipped. In most cases, if the order arrives before 3:00 PM EST, it will be shipped that same day.

A confirmation email is sent to both you and your customer to notify you of the shipment.

NOTE: For batch orders, duplicate order number will not be accepted into the system. Duplicate order numbers can be used in the Enter Order feature.