Orders come into the WeFulfillit.com system from sources across the world. The 3 sources of orders are:
When an order is received, the flow of product distribution begins. All effort is made to get your order out the door on the same day the order is received. Each order is handled in the same manner and protocol gets followed for each. The major steps in the life of an order include:
Receive Order
As soon as the orders come into the system, they are saved in the WeFulFillit.com database. The various methods we receive orders will determine the method the order gets "parsed". Parsing an order is used for XML and Batch Order processing. This is a means to identify the Billing, shipping, and product information within the order. When the order is "parsed", this information is housed in the WeFulFIllit.com database.
Inventory
The first aspect of an order is product inventory. When the order product information is available, a inventory is performed on the product to ensure sufficient stock of the items in an order. If the stock is available, the order packing slip is produced for our pick and pack personnel. If there is not enough stock of a particular item in an order, the order ins placed on Inventory Hold until the stock of the item is replenished. The Stock Shipment Alert is used to define inbound shipments to our warehouse and replenish product stock.
Pick and Pack
After inventory is completed and successful, a packing slip is printed. This is a detail of the order product, destination and shipping method. In addition, a shipping NOTE and customer GREETING may also be defined. If they are defined in the order, a shipment note and/or greeting is printed with the packing slip.
Once printed, our Pick and Packers track down the product information, box the shipment and prepare the order for shipment.
Note about Notes and Greetings: The standards in place used to receive orders only allow XML orders to receive both notes and greetings. Batch orders do not have provisions for greetings or notes. The MIS Enter Order option only has a Note that can be added to an order. Future enhancements to the capabilities of the Wefulfillit order system will eventually include these features to all order types.
Ship Order
Every effort is made to ship your order as soon as possible. The automation of our system provides this ability if the order is received early.
Our primary services for shipping are provided by DHL, Fed Ex and the United States Postal Service.