Orders come into the WeFulfillIT.com system from sources across the world. The 3 sources of orders are:
When an order is received, the flow of product distribution begins. All effort is made to get your order(s) shipped the same business day. Almost every order is handled in the same manner, checks and balances are in place, and protocol gets followed for each. The major steps in the life of an order include:
Receive Order
As soon as the orders are received to our system, they are saved in a secure database. The method in which the orders are received will determine how the orders are "parsed". Parsing an order is used for XML and batch order processing. This is a means to identify the billing, shipping, and product information within the order. When the order is "parsed", this information is housed in our secure database.
Inventory
The first aspect of an order is validating product inventory. When the order information is available, an inventory check is performed on the products to ensure sufficient stock for that order. If the stock is available the order packing slip is produced for our warehouse staff. If there is not enough stock of a particular item in an order, the order is placed on inventory hold until the stock of that item is replenished. The Stock Shipment Alert is used to define inbound shipments to our warehouse and replenish product stock.
Pick and Pack
After the inventory is validated, a packing slip is produced. This is a detailed list of the items in the order, destination location, and shipping method. The packing slip is not an invoice and does not include pricing information. A shipping note or customer greeting may also be defined, they appear at the bottom of the packing slip. In addition, a logo may be included to appear on your packing slips. View the requirements for this feature. Once the packing slip is printed our warehouse staff locates the product, packs the shipment, and prepares it for departure.
Note about notes and greetings: There are standards in place that only allow for XML orders to receive both notes and greetings. The MIS manual order option is only allowed the note option. Batch orders do not have provisions for greetings or notes.
Shipping Orders
Every effort is made to ship your orders in the same business day. The automation of our system provides this ability if the orders are received in the appropriate time. Our primary services for shipping are provided by UPS, Fed Ex, and the United States Postal Service.